Shipping
Digital downloads are delivered by email immediately after purchase — no shipping involved. Physical prints are made to order by our print partner and shipped directly to you, with tracking included on every order.
We currently ship physical orders to the United States and Canada. Delivery estimates start from the day your order is placed and can vary slightly with your location.
Returns & Refunds
Physical prints, canvases & framed pieces — if something arrives damaged or isn't right, tell us within 30 days of delivery and we'll send a replacement or refund, no questions asked. Because every piece is printed to order, we're unable to accept returns for a simple change of mind.
Digital downloads — since your file is delivered instantly, all digital sales are final. If your file won't open or the wrong artwork was sent, reach out within 30 days and we'll fix it right away.
Contact
Questions about an order, a print, or a custom city request? Send us a message and we'll get back to you within 1–2 business days.
Email info@freshfx.co or call 1-437-887-6960, or use the form below.